External Documents
Let people outside your organisation contribute source documents into a project's or DRP's AI Knowledgebase, via a passphrase-protected link — with or without your review.
Two ways to contribute
External documents feed the AI Knowledgebase, not the requirements list directly — a document becomes context the AI can draw on:
- Upload link — a Lead Analyst generates a shareable, passphrase-protected link scoped to one project or DRP. Anyone with the link and passphrase can upload straight into that Knowledgebase — no account needed. The Lead Analyst chooses, per link, whether submissions go straight in or wait for review (see below).
- Manual upload on someone's behalf — a Lead Analyst or Analyst uploads material they received outside Requio (an email attachment, something from a meeting) from the External Documents Triage screen. This always goes through the review queue.
Both paths require the Pro plan or above.
Upload link, and the review option
From the project's or a DRP's AI-KB page, a Lead Analyst can generate an upload link: set a passphrase, an optional expiry, and whether it requires review. Only one active link exists per scope at a time — generating a new one retires the previous link.
A contributor visiting the link enters their name, organisation (optional), and the passphrase, then can select and upload multiple files at once. Malware scanning always applies to every file first.
- Review off (the default) — once a file is clean, it goes straight into the target Knowledgebase. No Lead Analyst action needed.
- Review on — once a file is clean, it waits in a pending list on the same AI-KB page instead. The Lead Analyst approves it (adding it to the Knowledgebase) or rejects it (with an optional reason) before it ever reaches the AI.
A Lead Analyst can deactivate a link at any time from the same AI-KB page, immediately breaking it for anyone still holding the URL.
Manual upload and triage
A Lead Analyst or Analyst can upload files on a stakeholder's behalf from the External Documents Triage screen, for material that arrived outside Requio entirely. Multiple files can be selected and submitted in one go; each shows up in the triage list right away, but stays malware-scanning until clean — review actions (AI summary, approve, reject) aren't available until the scan clears.
Each pending upload shows an AI-generated summary of what the document actually contains, to help decide whether to approve it, reject it, and where it belongs.
- Approve — choose where it goes: the project itself, or a specific DRP within it (the Target DRP list only appears once you pick a DRP). "Approve & Add to AI KB" then asks you to confirm before the document is added to that Knowledgebase.
- Reject — provide a reason, then confirm. The document is not added anywhere, and the reason is kept on record and shown against the upload.
Both actions ask first because both matter: an approved document starts shaping what the AI writes for everyone on that project, and a rejection is recorded against the person who sent it. Afterwards the screen says plainly what happened.
If AI-Knowledgebase indexing fails after approval (a transient error), a "Retry AI KB indexing" action appears on the approved upload — approval itself is not undone.